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Marketing Technologies Specialist
Province: ON
Area of Interest: Marketing
Canon has been at the forefront of digital imaging solutions for more than 80 years. We’ve established a diverse culture that’s made us a respected and successful industry leader. Canon’s corporate philosophy is Kyosei: all people, regardless of race, religion, or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada’s best employers for diversity.
Each year, we demonstrate our ongoing commitment to environmental sustainability by participating in programs that support this philosophy and our Environmental Charter. Since 2019, Canon Canada has been named one of Canada’s Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness
We’ve adopted to the new world of work by introducing multiple workstyles to compliment our philosophy of belonging. We have high expectations of ourselves – and of you. We expect you to contribute from Day 1. We want your career with us to be a journey, and we provide the tools to help you succeed and have a valuable role in Canon’s story.
We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs, and other perks.
Join our team and reap the rewards as we take Canon to the next level!
Marketing Technologies Specialist – Hybrid
- Are you passionate about maintaining and optimizing marketing technologies that empower teams across an organization?
- Do you enjoy collaborating with diverse stakeholders and enhancing their knowledge and use of cutting-edge applications?
- Are you ready to drive operational excellence in a dynamic, technology-focused marketing environment?
#LIS#
Reporting to the Sr. Marketing Technology Operations Manager, you will be vital in maintaining and optimizing marketing applications across multiple business units within Canon Canada. You will enable stakeholders to use these tools effectively and contribute to expanding Canon Canada’s marketing and service application capabilities.
Key Responsibilities:
- Maintaining existing software applications (Salesforce Service Cloud, Salesforce Sales Cloud, MuleSoft)
- Making approved changes by developing detailed programming logic and coding changes.
- Analyzing the performance of tools and taking action to correct deficiencies based on consultation with users and management.
- Writing and maintaining documentation for software projects.
- Documenting programming problems and resolutions for future reference.
- Supporting the daily operations of all Marketing Technology applications, including:
- User account management
- First-level support for user issues
- Troubleshooting and adjusting workflow rules,
- Designing workspace, user roles and hierarchy
- Customizing data integrations, managing security and data
- Working with various stakeholders including internal resources consultants and third-party to assist with marketing technology projects (Salesforce, Marketo, Pardot).
- Translating stakeholder needs into business requirements for configuration and development of Marketing Technology applications.
- Creating and maintaining basic reports
- Providing training for all internal users of Marketing Technology applications.
To Succeed, You Will Need:
- Post-Secondary Education in Computer Science is preferred.
- Minimum 3 years of administrative experience with Salesforce.
- Salesforce Certification as an Administrator preferred.
- Refined use of Salesforce Service Cloud, Sales Cloud, Marketing Cloud and MuleSoft.
- Analytical skills are required to understand business requirements and determine the appropriate workflows/business processes in various marketing technology applications.
- Project and time management skills required to assist in marketing technology projects with various stakeholders.
- Strong time management/multitasking skills to balance multiple projects and requests.
- Intermediate computer skills in Microsoft Office products.
- French is considered an asset.
Why Join?
HYBRID WORK
- We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week, and can work from home for the remainder of the week (subject to specific business needs requiring office attendance)
- When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools
BENEFITS
- Comprehensive health coverage plan that includes medical, dental and vision
- Life insurance, disability and wellness programs
- Vacation, Paid Personal Time and Sick days
- Matching RRSP contribution & Profit-Sharing Program
- Tuition Assistance Program for professional continuing education
Discounts on Canon products, retailers, memberships and more!
EMPLOYEE PERKS
- Free coffee and snacks
- On-site cafeteria and outdoor patio
- Employee gym and fitness centre
- Employee referral program
- Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products
- Community involvement
- Employee Appreciation Events
#Featured
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We are always looking for driven and determined individuals who can grow with us.