Dispatch
Providing unrivalled assistance to ensure ultimate user experiences
Dispatch
As one of our bilingual dispatchers in Montreal, you’ll be the prime contact for our customers and support all 13 of the company’s offices across the country, from Vancouver to Quebec City. You’ll receive inbound service calls and effectively dispatch technicians for service and installations, address issues and provide solutions, while ensuring excellent customer service levels.
“Our department caters to and supports customers and technicians—their needs, their requests—across Canada. A successful employee shows commitment and dedication to our clients and organization; displays a solid work ethic; exemplifies high-quality standards; demonstrates strong organizational and time-management skills; and is resolution oriented.”
Cynthia, Dispatch Manager, with Canon Canada since 1996
“Canon treats every employee as an equal. I don’t consider myself to be a number, and I don’t feel like anyone can be easily replaced. When I went to school, Canon helped me with its educational assistance program. Seeing how Canon is a leader in the industry motivates me to be more proactive and to take initiative with my team.”
Sandrel, Service Call Centre Supervisor, with Canon Canada since 2011
“I enjoy that every day is something new—you don’t know which hat you’ll be wearing. It keeps you motivated. You never know what’s coming up, so there’s always a challenge and you’re always learning something new.”
Gopika, Customer Relations Representative, with Canon Canada since 2014